HomeCancellation, Refund, Referral Policy

Cancellation, Refund, Referral Policy


Please, re-schedule or cancel your session in the Scheduling Acuity system OR warn the Wowfit account / your trainer 12 hours in advance till your workout starts. Otherwise, you will be charged for this workout (our trainer will receive his/her fees for this session).

If you need to cancel within less than 12 hours, the session will be counted as used.


With Packages, a refund is possible during the following periods:

  • 8/12 sessions – within 3 months from the date of purchase,
  • 24 sessions – within 6 months from the date of purchase,
  • 50 sessions – within a year from the date of purchase.

With a subscription, a refund is possible starting with the 3d payment (after 2 months of training).
Request a refund by email ( contact@kopaopt.xyz ) / Whatsapp / Telegram or call us directly. We will return funding for all UNUSED sessions in 5-10 business days. If you have booked sessions in advance, please, cancel them.

Important note: 2-5% fees can be applied by the bank/payment systems according to their currency exchange policies and transaction fees. All transactions will proceed in US dollars.


If you have friends, who want to start training with us – feel free to use our referral program and get your +3 workouts for each recommendation. Your friends will also get their +3 workouts on the balance (you will receive +3 for each friend you recruit).